Return Policy

Thank you for shopping with Blue Minded People. We take great pride in the quality, craftsmanship, and attention to detail of every product we create. If you are not completely satisfied with your purchase, we're here to help.

Return Window

All return or exchange requests must be initiated within 7 calendar days from the date of delivery.

Eligibility for Return

To qualify for a return

  • The item must be unused, unwashed, unworn, and in its original condition.
  • All original tags, labels, and packaging must be intact and attached.
  • The original invoice or proof of purchase must be provided.
  • The product must be free from stains, perfume, deodorant marks, alterations, or any signs of use.
Important: Products with removed tags, damaged packaging, or signs of wear will not be eligible for return or exchange.

Sale Products

Only Returns | No Exchange

Products purchased during any sale, promotion, clearance event, end-of-season sale, or with special discount codes are not eligible for refunds or returns.

How to Initiate a Return

  1. Log in to your account at www.bluemindedpeople.com
  2. Navigate to My Account > Order History
  3. Select the eligible order and submit your return or exchange request.
  4. Alternatively, email our customer support team with your order details and request.

Please allow 2–3 working days for pickup arrangements after approval.

Pickup Guidelines

  • Please securely pack the product before pickup.
  • Do not hand over the product without receiving a valid pickup slip, tracking confirmation, or SMS confirmation.
  • Blue Minded People will not be responsible for products handed over without official pickup confirmation.

Return Guidelines

  • Products must be returned with all original tags, packaging, accessories, and promotional items.
  • If the order was shipped with a complimentary gift, the gift must also be returned.
  • Returns received in damaged, used, altered, or incomplete condition may be rejected.
  • Blue Minded People reserves the right to deny returns that do not meet the above criteria.

Non-Returnable Products

  • Products purchased with gift vouchers.
  • Products purchased during final clearance sales.
  • Customized or personalized products.
  • Products damaged due to misuse, improper handling, or washing contrary to care instructions.

Quality Check & Approval

All returned products undergo a quality inspection upon arrival at our warehouse.

Refunds or exchanges will only be processed after successful completion of the quality check.

Blue Minded People reserves the right to reject returns that fail inspection.

Refund Processing

Once the returned product passes our quality inspection, refunds are typically processed immediately after quality control is completed.

It may take 1–2 business days for the amount to reflect in your bank account, depending on your payment provider or banking institution.

Prepaid Orders

Refunds will be credited to the original payment method used during purchase.

Cash on Delivery (COD) Orders

Customers must provide:

  • Account Holder Name
  • Bank Account Number
  • Bank Name
  • IFSC Code

Refunds will be transferred directly to the provided bank account after approval.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by sharing photographs and order details with our customer support team.

Claims raised after 48 hours may not be eligible for resolution.